Privacy Policy

Last updated: November 13, 2025

1. Introduction

SOCYiD Inc., a Delaware C-Corporation ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our safety verification platform ("Service"). By using SOCYiD, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our Service:

Personal Information

Full name
Email address
Phone number
Date of birth (for age verification - minimum 18 years old)
Profile picture (optional)
Bio and profile information
Unique SOCYiD identifier code

Identity Verification Information

When you choose to verify your identity through Persona (our third-party identity verification provider), we collect:

Government-issued ID documents (driver's license, passport, etc.)
Selfie photographs for identity confirmation
Document verification results and status
Verification timestamps and metadata

Location Information

GPS coordinates when you use location-based features
Location sharing data during active meetings
Check-in locations at verified establishments
Location history (automatically deleted after 90 days)

Usage Information

Messages and communications with other users
Meeting requests and coordination information
Ratings and reviews you provide
Safety reports and SOS alerts
App usage patterns and preferences

Device and Technical Information

Device type, operating system, and version
IP address and browser information
Device identifiers and push notification tokens
App version and crash reports

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Verify your identity and authenticate your account
Facilitate meeting coordination and location sharing between users
Enable secure messaging and communication features
Process and display user ratings and reviews
Send safety alerts, notifications, and emergency assistance
Respond to support requests and customer inquiries
Detect, prevent, and address fraud, security issues, and abuse
Comply with legal obligations and enforce our Terms of Service
Analyze usage patterns to improve user experience
Send service-related announcements and updates

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Other Users

Profile information (name, photo, bio, verification status)
Location data during active meeting coordination (with your consent)
Ratings and reviews you've provided or received
Your SOCYiD identifier code when you share it

With Service Providers

We share information with third-party service providers who perform services on our behalf (see Section 11 for complete list).

For Legal Compliance

To comply with legal obligations, court orders, or government requests
To protect the rights, property, or safety of SOCYiD, our users, or others
To investigate fraud, security issues, or violations of our Terms
In connection with emergency situations involving danger of death or serious injury

Business Transfers

If SOCYiD is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:

Account Information: Retained until you delete your account
Location History: Automatically deleted after 90 days
Messages: Retained until deleted by users, or when accounts are deleted
Verification Documents: Retained by Persona according to their data retention policies and legal requirements
Transaction Records: Retained for legal compliance (typically 7 years)
Safety Reports: Retained for legal compliance and safety purposes

After you delete your account, some information may be retained for legitimate business purposes, legal compliance, fraud prevention, or to resolve disputes.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

You can request a copy of your personal information in a structured, commonly used format.

Correction

You can update your profile information directly in the app or request corrections to inaccurate data.

Deletion

You can delete your account at any time through the app settings or by contacting us. Note that some information may be retained as described in Section 5.

Objection and Restriction

You can object to certain processing of your information or request that we restrict processing in certain circumstances.

Withdraw Consent

Where we process your information based on consent, you can withdraw consent at any time.

To exercise these rights, contact us at SOCYiDsupport@socyid.com. We will respond within 30 days of receiving your request.

7. California Residents' Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request disclosure of personal information collected, used, and shared
Right to Delete: Request deletion of your personal information
Right to Opt-Out: We do not sell personal information, so opt-out is not applicable
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, email SOCYiDsupport@socyid.com with "California Privacy Rights Request" in the subject line. We may need to verify your identity before processing your request.

8. Children's Privacy

SOCYiD is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

9. International Data Transfers

SOCYiD is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

These countries may have data protection laws that differ from your country. By using the Service, you consent to the transfer of your information to the United States and other countries. We implement appropriate safeguards for international data transfers, including standard contractual clauses where required.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience:

Essential Cookies: Required for the Service to function (authentication, security)
Analytics Cookies: Help us understand how users interact with the Service
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect Service functionality.

11. Third-Party Services

We work with carefully selected third-party service providers who may access your information to perform services on our behalf. These providers support functions such as database hosting, identity verification, email delivery, push notifications, caching, and hosting infrastructure.

All third-party service providers are contractually required to maintain industry-standard security practices, including SOC 2 Type II compliance, ISO 27001 certification, or equivalent security frameworks. They are permitted to use your information only for the specific purposes we define and must adhere to strict data protection obligations.

Each service provider operates under its own privacy policy. We conduct regular reviews to ensure our partners continue to meet our security and compliance requirements.

12. Data Security

We implement industry-standard security measures to protect your information. For detailed information about our security practices, please see our Data Protection & Security page.

Key security measures include AES-256 encryption for data at rest, TLS 1.3 encryption for data in transit, end-to-end encryption for messages, role-based access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice such as email notification or in-app alerts. Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Your Choices and Controls

You have control over your information:

Location Sharing: You can enable or disable location services at any time through your device settings
Push Notifications: You can opt out of push notifications through app or device settings
Email Communications: You can opt out of promotional emails via unsubscribe links (you'll still receive essential Service communications)
Profile Visibility: You can control what profile information is visible to other users
Account Deletion: You can delete your account at any time through app settings

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

SOCYiD Inc.
Email: SOCYiDsupport@socyid.com
General Support: SOCYiDsupport@socyid.com
Data Subject Requests: SOCYiDsupport@socyid.com

For California residents exercising CCPA rights, please include "California Privacy Rights Request" in your email subject line.